Cubence Privacy Policy

Last Updated: October 20, 2025

Cubence ("we" or "the Website") understands the importance of your personal information and will do our utmost to protect your personal information securely and reliably. We are committed to maintaining your trust by adhering to the following principles: consistency of rights and responsibilities, clear purpose, choice and consent, minimum necessity, security assurance, subject participation, and transparency.

This Privacy Policy (the "Policy") explains how we collect, use, store, share, and transfer your personal information, and how you can access, update, delete, and protect this information.

Please read and understand this Privacy Policy carefully before using our products or services.

1. How We Collect and Use Your Personal Information

During your use of our services, we collect and use your personal information for the following purposes described in this Policy:

  • Registration and Login: When you register for a Cubence account, we collect your email address and password to create and verify your account.
  • Service Provision: When you use our interface services, we collect the code, queries, or other relevant information you input to forward this information to third-party AI service providers and return results to you. Please note that we only act as a forwarding channel and do not permanently store your core business data.
  • Payment Information: If you choose to use paid services, we collect your payment information through third-party payment channels to complete transactions. We do not store your complete payment card information.
  • Device and Log Information: To ensure normal operation and security of the services, we may collect your device information (such as device model, operating system version), IP address, and service log information (such as request time, request path).

2. How We Use Cookies and Similar Technologies

To ensure normal website operation and provide you with an easier access experience, we store small data files called Cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. With Cookies, we can store your preferences and other data.

3. How We Share, Transfer, and Publicly Disclose Your Personal Information

We do not share your personal information with any company, organization, or individual outside of Cubence, except in the following circumstances:

  • With Your Explicit Consent: After obtaining your explicit consent, we will share your personal information with other parties.
  • Sharing with Authorized Partners: Only to achieve the purposes stated in this Policy, some of our services will be provided by authorized partners. We may share certain user information with partners to provide better customer service and user experience. For example, we forward your coding requests to AI service providers such as OpenAI.
  • Legal Requirements: We may share your personal information externally in accordance with laws and regulations, or mandatory administrative or judicial requirements.

4. How We Protect Your Personal Information

  • We have implemented industry-standard security measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonably practicable measures to protect your personal information. For example, data exchange on our website uses SSL encryption protection.
  • We will take all reasonably practicable measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless an extended retention period is required or permitted by law.

5. Your Rights

In accordance with relevant laws, regulations, and standards of China, as well as common practices in other countries and regions, we guarantee your right to exercise the following rights regarding your personal information:

  • Access Your Personal Information: You have the right to access your account information.
  • Correct Your Personal Information: When you find that the personal information we process about you is incorrect, you have the right to request us to make corrections.
  • Delete Your Personal Information: You may request deletion of personal information in the following circumstances.
  • Change the Scope of Your Authorized Consent: Each business function requires some basic personal information to be completed. For the collection and use of additionally collected personal information, you can grant or withdraw your authorized consent at any time.

6. How We Handle Children's Personal Information

Our products, websites, and services are primarily aimed at adults. Children may not create their own user accounts without parental or guardian consent. For situations where children's personal information is collected with parental consent, we will only use or publicly disclose this information when permitted by law, with explicit parental or guardian consent, or when necessary to protect children.

7. How This Policy is Updated

Our Privacy Policy may change. Without your explicit consent, we will not diminish your rights under this Privacy Policy. We will post any changes to this Policy on this page.

8. How to Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, please contact us at support@cubence.com.